Frequently Asked Questions
Find answers to frequently asked questions about our rooms, services, and your stay in Biarritz here. Need more information or advice to plan your trip? Contact us by phone, email, or via the form!
How many rooms does the hotel offer ?
The hotel has 14 rooms that can accommodate from 1 to 4 people. The hotel does not offer rooms adapted for people with reduced mobility.
Our roomsWhat are the arrival and departure times?
Check-in is from 3pm and check-out is before 12pm.
Contact usWhat is the price of breakfast?
The buffet breakfast is served between 7:30 am and 10:30 am, at a price of €14 per person and €7 for children up to 12 years old.
It offers savory and sweet, hot and cold products: freshly scrambled eggs, Basque cake, fresh pastries, cereals, jams...
Our breakfastAre pets allowed?
Yes, pets are accepted on request, for an additional €10 per night.
Contact usWhat are the reception hours?
The reception is open 24 hours a day, 7 days a week, with a welcome in French, English and Spanish.
Contact usIs the hotel suitable for cycle tourists?
Yes, the hotel offers a secure, enclosed and free bicycle storage area, appreciated by cyclists using the Vélodyssée, which passes 50 meters from the hotel.
Our servicesWhat services are offered?
The hotel offers free and unlimited Wi-Fi, free luggage storage and many other 2-star services.
Our servicesWhere to park in Biarritz?
Two public parking lots with fees are located nearby: the above-ground lot at Esplanade du Port-Vieux and the underground Vinci Sainte-Eugénie parking garage. As the city prioritizes sustainable transportation, our street is located in a semi-pedestrianized area.
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